01. I have been charged Seller Cancellation Charges even when the order wasn't cancelled by me. What do I do ?
Please review the 'Cancellation & Return' policy to know in which situations 'Seller Cancellaton Charges' can be imposed. If you still think you've been wrongfully charged, please raise a ticket for the order.
To raise a ticket :
a. Go to 'My Orders'
b. Select the action dropdown for the order in question
c. Select 'Raise a ticket'
d. Enter details and click 'Submit'
e. We'll review the ticket and get back to you for resolution